35bf Terms and Conditions

1 General Provisions

35bf operates a reliable online casino and sports betting platform for Bangladeshi users. These terms and conditions ("Terms") constitute a legally binding agreement between 35bf and all its users. By accessing, browsing, or participating on the platform, you agree to be bound by these Terms.

35bf reserves the right to modify or update these Terms at any time. Continued use of the platform after any changes are published on the website will be considered as your acceptance of the updated Terms. We therefore recommend reviewing this page regularly.

• These Terms are written in English and are governed by the laws of Bangladesh.
• In the event of any dispute, the decision of 35bf shall be considered final.
• If any part of these Terms is found to be unenforceable, the remaining parts will continue to be fully valid.

2 Account Registration and Eligibility

2.1 Age Requirement

To open an account with 35bf, you must be at least 21 years of age. This platform is operated for users aged 21 and above only. Providing false information to verify age will result in permanent account closure and the associated balance may be forfeited.

2.2 Single Account

Each user may hold only one account. Operating multiple accounts is prohibited. If evidence is found that a user is operating multiple accounts, 35bf reserves the right to close all such accounts and cancel any deposited funds.

2.3 Accuracy of Information

All information provided at registration — name, date of birth, mobile number, and payment details — must be accurate and up to date. Providing false or misleading information may result in account suspension or closure.

• Contact the support team to update any account information.
• Identity verification (KYC) requests must be responded to within the specified timeframe.
• Withdrawals may be held pending until verification is complete.

3 Deposit and Payment Policy

35bf currently supports the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, Islami Bank, BRAC Bank, and other major commercial banks). Third-party accounts and cryptocurrency are not accepted.

3.1 Minimum Deposit and Withdrawal

• Minimum deposit: ৳500 (for each method).
• Minimum withdrawal: ৳800.
• Standard withdrawals are processed within 5 to 30 minutes.

3.2 Withdrawal Conditions

Withdrawal requests are only accepted to registered payment accounts. Account verification must be completed before withdrawals can be made. In cases of suspected fraud or unusual betting patterns, 35bf reserves the right to hold withdrawals and request additional verification.

3.3 Deposit Security

All transactions are secured by SSL encryption. If you experience any issues with a deposit, please contact the support team. 35bf does not share user payment information with third parties.

4 Bonuses and Promotional Offers

4.1 Welcome Bonus

35bf offers new members a 120% bonus on their first deposit, up to a maximum of ৳8,000. For example: a deposit of ৳1,000 earns a ৳1,200 bonus, bringing the total balance to ৳2,200. Alternatively, a deposit of ৳14,000 or more earns the maximum bonus of ৳8,000, for a total of ৳22,000.

4.2 Wagering Requirement

The wagering requirement for the welcome bonus is 15x (applied to the bonus amount only, not including the deposit). Example: for a ৳1,200 bonus, ৳1,200 × 15 = ৳18,000 in bets must be completed before winnings from the bonus can be withdrawn.

4.3 General Bonus Terms

• Each bonus has its own validity period and terms, which are stated on the relevant offer page.
• Withdrawals cannot be made directly from a bonus balance — the wagering requirement must first be met.
• Misuse of bonuses or attempting to claim bonuses through multiple accounts is a violation of these Terms.
• 35bf reserves the right to modify or cancel any promotional offer at any time.
• If the wagering requirement is not met within the specified time after a bonus is awarded, the bonus will be cancelled.

5 VIP Program and Cashback

35bf's VIP program has five tiers. Each tier offers weekly cashback and exclusive benefits:

• Bronze: Up to 0.2% cashback per week.
• Silver: Up to 0.3% cashback per week.
• Gold: Up to 0.5% cashback per week.
• Platinum: Up to 0.6% cashback per week.
• Diamond: Up to 0.8% cashback per week.

Advancement to a higher VIP tier depends on a player's overall activity and consistency. Details of VIP benefits are available from the 35bf support team. Terms apply to how cashback is credited to your balance.

6 Prohibited Activities and Fraud

The following activities are strictly prohibited on the 35bf platform:

• Using multiple accounts to claim bonuses or promotional benefits.
• Making deposits or withdrawals using third-party payment accounts.
• Any form of hacking, bot usage, or automated software.
• Money laundering or transactions connected to illegal funds.
• Attempting to gain unauthorized access to another user's account.
• Intentionally exploiting system errors or technical loopholes.

In the event of any of the above violations, 35bf reserves the right to suspend or permanently close the account and forfeit the associated balance without prior notice. Where applicable, the relevant authorities may also be informed.

7 Gaming Rules

7.1 Fair Play

35bf uses software from world-class game providers to ensure fair play across all games. The outcome of every game is determined by an impartial Random Number Generator (RNG). 35bf has no ability to alter the outcome of any game.

7.2 Technical Issues

If your internet connection is lost during a game or a technical error occurs, the result of that round will be determined based on the data stored on the server. If a dispute arises regarding this, please contact the 35bf support team.

7.3 Bet Limits

Each game or betting market has its own minimum and maximum bet limits, which are displayed in the game interface. Additional restrictions may apply when betting with a bonus balance.

8 Responsible Gaming

35bf firmly believes in responsible gaming. We provide the following tools and services to protect players:

• Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can request to temporarily close your account for a specified period.
• Reality Check: Regular reminders about the time spent on the platform.

If you are experiencing problems with gambling, please speak to a family member or someone you trust and seek professional help. 35bf never encourages excessive or problem gambling. For more information, visit our Responsible Gaming page.

9 Account Closure and Suspension

Users may request to close their account at any time through 35bf support. Before closure, all pending withdrawals will be processed and any unspent cash balance (excluding bonuses) will be returned.

35bf may suspend or close an account without prior notice for the following reasons:

• Suspicion or evidence of a breach of these Terms.
• Refusal to provide verification documents.
• Extended inactivity on the account (no logins or transactions).
• Due to legal or regulatory obligations.

10 Privacy and Data Protection

35bf places the highest importance on protecting users' personal information. Full details of how your information is collected, used, and stored can be found in our Privacy Policy. The Privacy Policy is considered an inseparable part of these Terms.

• All data transfers are secured through SSL encryption.
• Personal information is not sold to any third party.
• Information may be disclosed to the relevant authorities where required by law.

11 Limitation of Liability

35bf always strives to provide a reliable and uninterrupted service. However, 35bf will not be held liable in the following situations:

• Losses caused by disruption to third-party services (payment gateways, internet connection).
• Service downtime due to natural disasters or unforeseen circumstances.
• Losses arising from a user's own negligence or breach of these Terms.
• Losses caused by hacking or cyberattacks (where 35bf has taken reasonable preventive measures).

In any situation, 35bf's maximum liability will be limited to the value of the transaction in question.

12 Copyright and Intellectual Property

All content on the 35bf website — logos, designs, text, graphics, and software — is the intellectual property of 35bf or its licensors. Reproduction, distribution, or commercial use of these materials without prior written permission is strictly prohibited.

The intellectual property rights for game software and related content belong to the respective game providers (such as Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, and others).

13 Dispute Resolution and Contact

If you have any dispute or complaint with 35bf, please contact our support team in the first instance. We aim to resolve all complaints impartially and promptly.

Support channels:

• Live Chat: Available 24/7 in Bengali and English.
• Email: [email protected]

The support team will respond to your complaint as quickly as possible after it is received. More complex disputes may require additional time. The laws of Bangladesh apply to any challenge to a final decision made by 35bf.

14 Amendment of Terms

35bf reserves the right to change, amend, or cancel any part of these Terms at any time. Users will be notified of significant changes via their registered contact details or through a notice on the website.

Continued use of the platform after changes take effect will be considered as your acceptance of the revised Terms. It is therefore important to review this page regularly.