35bf Privacy Policy

35bf ("we", "us", "platform") operates a safe and reliable online gaming service for Bangladeshi players. We take our users' privacy very seriously and are always committed to protecting your personal information.

This privacy policy describes what types of information 35bf collects, the purposes for which that information is used, who it may be shared with, and how you can exercise control over your own information. By registering on our platform or continuing to use it, you are considered to have agreed to this policy.

We may update this policy from time to time. We will notify you of any significant changes through appropriate means. The date of the latest update will always be shown at the top of this page.

35bf collects various types of information, divided mainly into three categories:

2.1 Information You Provide Directly

When you create an account or use services on 35bf, the information you supply yourself includes:

• Full name and date of birth (for age verification — only those aged 21 or above may register).
• Email address and mobile number.
• Payment details for financial transactions, such as bKash, Nagad, Rocket, Upay, or bank account information.
• Government-issued identity document details for identity verification (such as a national ID card).
• All information you provide when contacting our support team.

2.2 Automatically Collected Information

When you use the 35bf platform, certain information is collected automatically:

• IP address, browser type and version, device type.
• Login and logout times and session information.
• Gaming activity logs and betting history.
• Information collected through cookies and similar tracking technologies.

2.3 Information Received from Third Parties

In some cases we may receive additional information through payment processing providers or identity verification services. This information is used solely to ensure the security of your account and the quality of the service.

35bf uses your information only for specific and legitimate purposes. Each reason for use is described in detail below:

35bf never sells your personal information. However, in specific circumstances and for limited purposes, we may share information with the following parties:

4.1 Service Providers

We share information with trusted third parties who help us operate the service on our behalf — such as payment processing, identity verification, cloud hosting, and IT security services. All such providers operate under strict confidentiality agreements and may use your information only for the designated purpose.

4.2 Legal Obligations

We may disclose information to the relevant authorities when required by a court order, regulatory directive, or other legal obligation. In such cases we will disclose only the minimum information necessary.

4.3 Business Transfers

If 35bf is involved in a merger, acquisition, or asset sale, user information may be transferred. In any such situation we will provide users with advance notice, and the new owning party will also be required to maintain the same privacy standards.

Cookies are small text files stored on your device. 35bf uses cookies for the following purposes:

5.1 Essential Cookies

These cookies are essential for the core functionality of the platform. Without them, login, session management, and security features will not work properly. These cookies cannot be disabled.

5.2 Performance Cookies

These cookies help us analyse the performance of our platform. By collecting information on which pages are visited most, how long they take to load, and where users encounter problems, we improve the service.

5.3 Cookie Controls

You can disable most cookies by changing your browser settings. Keep in mind, however, that disabling essential cookies may prevent some important features of the platform from working and may restrict access to your 35bf account.

35bf retains your personal information only for as long as necessary.

6.1 Retention Period

Information for active accounts is kept for the entire time your account remains active. Some information may be retained for a specified period after an account is closed — primarily to comply with legal obligations and to serve as evidence in the event of a potential dispute.

6.2 Data Deletion Requests

You may request deletion of your personal information by emailing [email protected]. We will fulfil your request as quickly as possible within our legal obligations. However, some information — such as financial transaction records — may not be deletable before a legally mandated retention period has expired.

35bf applies industry-standard security measures to protect your personal information:

• SSL Encryption: All communication between you and our platform is encrypted using TLS/SSL technology, so third parties cannot read your information.
• Data Encryption: Sensitive stored information, such as passwords and payment details, is protected with strong encryption algorithms.
• Access Controls: Only authorised staff may access your information, and only when specifically required. All access is logged and maintained.
• Security Testing: Our systems are regularly tested for security vulnerabilities and any issues are resolved promptly.
• Two-Factor Authentication: Two-step verification is available to further enhance the security of your account.

Please note, however, that no method of transmitting information over the internet is 100% secure. We strive for the highest level of protection, but we cannot provide a complete guarantee in the event of a security breach. If you notice any suspicious activity, please notify our support team immediately.

As a user of the 35bf platform, you have the following rights over your own data:

To exercise any of the above rights or to learn more about them, contact us at [email protected]. Our support team is available 24 hours a day, 7 days a week in Bengali and English.

35bf is for those aged 21 and above only. We do not knowingly collect personal information from any minor. Age is verified at the time of registration and any account found to have provided false information will be closed.

If you become aware that a minor is using our platform or that their information is held by us, please notify us immediately at [email protected]. We will delete that information promptly.

35bf reserves the right to amend this privacy policy as needed. This policy may be updated due to the development of the service, technological changes, or legal requirements.

For any significant changes, we will notify you via your registered email address or through a notice on the platform. Continued use of the platform after an update means you agree to the revised policy.

For this reason, we recommend that you review this page regularly and stay informed of any changes.

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our dedicated support team is always ready to answer any questions you may have.

We will do our best to respond as quickly as possible after receiving your request. We give particular attention to privacy-related complaints and investigate each one thoroughly.